DVLA Customer Service

• DVLA contact number for Driving Licence Inquiries: 0300 790 6801, Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm
• DVLA contact number for Vehicle Inquiries: 0300 790 6802, Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm
• Swansea is the main Head Office of the DVLA. DVLA head office address is: Long View Rd, Morriston, Swansea SA6 7JL
  
  
• you can also contact the DVLA using their customer service email: [email protected]. Please note that this email is EFTD (Electronic Fitness To Drive) e-mail account. The use of this service is specifically for results from medical practitioners and examinations, or notification of a medical condition from a member of the public. If your enquiry is not in relation to assessing a person’s medical fitness to drive, your e-mail will NOT be answered. The DVLA will not respond to queries relating to specific applications made through the online or paper channel.
  So – in short: do yourself a favor and DONT send anything that is not related to the above. Its not general enquiry email or a customer service email.

How can I resolve DVLA driving license inquiries by calling at DVLA drivers’ customer services?

Your queries related to driving license such as license lost, want to change address on license, or change name, track the application etc. can be resolved easily through phone by making call at DVLA driving license applications number 0300 790 6801. The customers who wish to contact Drivers and Vehicle Standards Agency, they need to call DVSA contact number 0300 123 9000. You can also send an email at [email protected]  – THIS EMAIL IS NOT WORKING.

What is DVLA driving license renew contact number?

• You need to call DVLA renewal of driving license number 0300 790 6801 opening times are: Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm (closed on bank holidays).
• Second option is to send the Driving Licensees team a letter to: Drivers Customer Services Correspondence Team DVLA Swansea SA6 7JL and get your license renewed very easily.
• You can even apply for duplicate license, if you call DVLA court department at DVLA courts department (checked and the number is not working).
• You can also replace your old or lost driving license, using this page.

How can I contact DVLA regarding vehicle tax enquiries?

DVLA vehicle tax contact number 0300 790 6802 can be called upon for issues related to vehicles.

Hi, I'm sorry you have been unable to speak to us. The telephone number for our vehicles department is 0300 790 6802 and for our licensing department is 0300 790 6801. Our opening hours are Monday to Friday, 8am – 7pm. Saturdays, 8am – 2pm. (1/2)

— DVLA (@DVLAgovuk) August 5, 2020

However, if you have any concerns or issues about drivers, you need to call DVLA driver license contact number 0300 790 6801.

Hi John, it would be best that you contact us on: 0300 790 6801. Our phone lines are busy. An answer machine message plays when we're experiencing a high of volume of calls. This is to prevent you from queuing too long. Please keep trying and you will speak with an advisor. -Ing.

— DVLA (@DVLAgovuk) July 20, 2020

The contact can also be made through post by writing at the following address:

DVLA, Swansea, SA99 1AR

How can I call DVLA enforcement centre?

You need to call DVLA enforcement centre number 0300 790 6808 for resolving your issues and make payments easily.

Hi, you can call our enforcement line on 0300 790 6808 to pay or you can write to the address on the letter to appeal.

— DVLA (@DVLAgovuk) April 25, 2017

DVLA enforcement helpline number (checking it, seem to be disconnected)  free phone, can be called upon if you want to report your cases with DVLA.

How can I contact DVLA for driving and medical issues?

If you have any driving and medical related issues, you can call DVLA driving and medical conditions number 0300 790 6806.

Postal service can also be used for discussing and resolving medical issues. However, if driving and medical issues are related to bus, lorry or coach, you need to call DVLA medical group number 0300 790 6807 (source) .

How can I contact DVLA for tax using phone service?

You need to keep your V5C and new keeper slip with you when you make a call at DVLA tax your vehicle without reminder number 0300 123 4321. Source 

How can I file a complaint with DVLA?

You need to contact the respective department you are dealing with for filing complaint. Otherwise you can write a letter at following DVLA complaint address:

Complaints Team, DVLA, Swansea, SA6 7JL

If your complaint is not resolved at this step, you can write a letter to chief executive provided you are making a formal complaint and not asking general enquiries.