TV Licensing is an independent body in the United Kingdom which is responsible for TV enforcement and collecting the BBC TV licence fee. Our TV Licensing Review page offers customers the opportunity to leave feedback about their experiences with TV Licensing. TV Licensing has a Trustpilotscore of 4.5 stars, with 86% of reviewers rating the company as Excellent or Good.
The most common compliments are for TV Licensing’s efficiency and customer service. Many reviewers also say that they are happy to support the BBC by paying the TV licence fee. The most common complaints are about the high cost of the TV licence fee, unexpected visits from TV Licensing officers, and aggressive debt collection tactics.
Overall, TV Licensing seems to be doing a good job of enforcing the TV licence fee and providing excellent customer service. However, there is room for improvement in terms of the high cost of the TV licence fee and aggressive debt collection tactics.