TV Licensing Customer Service

TV Licensing customer service can be contacted between prescribed timings if you need assistance related to their services. You can contact TV licensing customer support through the phone at 0300 790 6096 between 8:30 AM-6:30 PM from Monday to Friday. The lines are closed in weekends You can even write to TV Licensing customer service team at the following address:

Customer Relations, TV Licensing, Darlington, DL98 1TL

If you want to contact TV Licensing head office, you need to contact at the following address:

BBC TV Licensing, 2nd Floor, Broadcast Centre,  BBC White City, 201 Wood Lane, London, W12 7TP

TV License scam reporting

You will get an email from TV licensing through the TV Licensing email address [email protected] or [email protected] if you have made any mobile payments. If the email is not from above mentioned email ids, it is a scam and you can report it by calling TV License scam reporting number 0300 123 2040. You can even send such scam emails or suspicious emails to TV Licensing scam reporting email address [email protected]. National Cyber Security Centre will investigate such fraud emails.

TV Licensing payments online

If you are making payments to TV Licensing through card and you are having issues with that, you can call them at TV Licensing payment card number 0300 555 0293. The payments made by direct debit can be asked for by calling at TV License direct debit phone number 0300 790 6082. If you are making payments under simple payment plan, you can contact TV Licensing regarding any issue at TV Licensing simple payment plan contact number 0300 555 0355.

TV Licensing over 75 contact number

If you do not have license and you think you are eligible for it, you can contact TV Licensing over 75 contact number 0300 790 6117. You can even get a free license if you are over 75.  If you want to apply for a pension credit as you are living with your partner at the same address, you need to call at 0800 99 1234. The free license to over 75 persons are available only if you are receiving pension credit.

TV License hospital

If you want a license for your hospital, you need to call at TV License hospital number 0300 790 6165. Please confirm the areas covered under hospital license availed from TV Licensing. If you want to know more about what is covered under TV License hospital, visit this page.

TV License residential home

If you wants to find out whether your residential home is eligible for license or not, you need to call TV License residential care number 0300 790 6011.  You can even check whether your accommodation qualifies for concessionary license through this page. However, if you have already paid for TV License and you qualify for ARC concessionary license, you can ask for a refund at the following address:

TV Licensing, Concessionary Licensing Centre, Darlington, DL98 1TL

TV Licensing change of address

If your business is changing address or you have multiple addresses of your business, you can update it with TV Licensing by calling at TV Licensing change of address number 0300 790 6165. You can even call at this number for updating other details with TV Licensing. You can even update the details online through this page.

TV Licensing website not working

If you are facing accessibility issues to TV Licensing website, you can call at 0300 790 6076 and explain your difficulty. Alternatively you can visit this page and find out answers to your accessibility difficulties.