The Ovo Energy customer care team makes sure to provide the best possible service. Howsoever, if you have any issues in regard to the services, you can contact the team in various ways and they will make sure to revert back as quickly as possible.
If in case you are not happy with the given response or the issue has not been resolved, you can forward the matter to the Energy Ombudsman.
StepChange (debt support)- at helpline 0800 138 1111 from Mon- Fri 8 am- 8 pm and Sat 8 am- 4 pm.
National Debtline (debt support)– accessible at the helpline 0808 808 4000 from Mon- Fri 9 am- 8 pm and Sat 9:30 am- 1 pm.