If you need to make a complaint about Lycamobile, you come to the right place! Here we will guide you through – how to create a compalint about Lycamobile – whether its a complaint about their customer service, TopUp, bundles, or any other related compalint – i hope i can show you how to do it easliy.
Ok, so first step to create your Lycamobile complaint in the UK is to go over Lycamobile code of practice and in particular: the stages. According to Lycamobile code, there are 3 stages in creating a complaint:
- Call Lycamobile complaints free number (from your Lycamobile phone) 322 and ask the customer service team to help you with your complaint. You can also use this complaints number: 020 7132 0322 (this is not a free number, but a local charge Lycamobile complaints number). If you want to have your complaint in writing (better!), use this Lycamobile complaints email: [email protected].
- Now, Lets say you are not happy with the answers you receive, and you like to continue with your complaint further. Well, this is stage 2, where you contact the Lycamobile Complaints Department, using their email: [email protected].
You can also use this Lycamobile complaints address: Complaints Department Lyca Mobile UK Limited 3rd Floor, Walbrook Building 195 Marsh Wall London E14 9SG
- At this point, you have to go and use some regulated third party to help you with your complaint, and here you are, at the final stage- stage 3 – use this website: https://cedr.modria.com/filedispute – Communication & Internet Services Adjudication Scheme and create your complaint.