- For all general complaints regarding any of the Ford services, you can contact the Ford UK customer service team at Ford UK complaints phone number 0203 564 4444 or send the details via Ford UK emails:
[email protected] or [email protected] and the Ford complaints team will make sure to assist further at the earliest.
- You can send your complaint online through this Ford complaints form
- Any issues with Ford Credit? You can get in touch with Ford UK complaints department and they will make sure to solve the issue as soon as possible. They can be called at Ford credit UK telephone number 0345 712 5490 from Mon- Fri 9 am – 5:15 pm and Sat 9 am – 1 pm. You can also contact via Ford credit email address UK [email protected] or by mail at Ford credit UK address: Customer Relations Department, Ford Credit, Number One, 1 Tony Wilson Place, Manchester, M15 4FN.
- If you are not happy with any aspect of the Ford Money services, the service advisors can easily be reached at Ford Money phone number UK 0345 266 1231 or via Ford Money email UK address [email protected]
- If, in case, you are not happy with the given response, you can forward the issue to the Financial Ombudsman Service (FOS) for an independent review. FOS can be reached at their helpline 0800 023 4567 or 0300 123 9123 or via the email [email protected] or even by mail at the address: The Financial Ombudsman, Service, Exchange Tower, London, E14 9SR
For the complaints regarding the Ford insurance policy or about claims, you can reach the advisors either at Ford insurance phone number UK 0333 777 7327 or contact using an online form via the page or this form for claims, or by post at the Ford insurance address UK: Complaint Manager, Ford Insure, Ty Admiral, David Street, Cardiff, CF10 2AA
When you are not happy with the outcome of any concern, you can also reach to the Motor Ombudsman. They can be called at their helpline 0345 241 3008 (option 1) or you can check their web page for more details.