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List of Ford Social Media

List of Ford Customer Service Numbers

List of Ford Service Email Address

Important Links

Ford Service Postal Address

  • Customer services/ after sales queries: Ford Customer Relationship Centre, Royal Oak Way South, Daventry, Northamptonshire, NN11 8NT

  • Customer services- commercial vehicles: CV Service Centre, Ford Motor Company Ltd, Dunton Campus - 15/1B – B04, Arterial Road, Laindon, Essex, SS15 6EE
  • Online Shopping requests: Ford Customer Service Division, City Gates House, 2-4 Southgate, Chichester, PO19 8DJ
  • Insurance contact: Ford Insure, Ty Admiral, David Street, Cardiff, CF10 2EH
  • Ford money freepost address: RTUB-AAXH-UHKE, Ford Money, PO Box 871, Wallsend, NE28 5BT
  • Motability contact: PO Box 7597, Daventry, NN11 1DL
  • Ford Credit contact: Ford Credit, Manchester Business Centre, Number One, 1 Tony Wilson Place, Manchester, M15 4FN
  • Lease contact centre: ALD Automotive Limited T/A Ford Lease, Oakwood Drive, Emersons Green, Bristol, BS16 7LB
  • Fleet Queries: Ford Business Centre, Lower Annex South, V Building, Arterial Road, Laindon, Essex, SS15 6EE
  • Fleet contact- for 100+ vehicle fleets: Fleet Service Centre - Room GB-15-1B--B07-A, Ford Motor Company, Dunton Technical Centre, Arterial Road, Laindon, Essex, SS15 6EE
  • Military and Tax free sales contact: Ford Motor Company Room 01V-C12-C, Arterial Road, Laindon, Essex, SS15 6EE
  • Training contact: Henry Ford Academy, Royal Oak Way, Daventry, Northants, NN11 8NT
  • Ford Britain Trust: Ford Britain Trust, 15-02B D20-B, Ford Dunton Technical Centre, Laindon, Basildon, Essex, SS15 6EE
  • Dealer Agreement Applications contact: Manager Franchising & Business Management, Ford Motor Company Limited Room Number: 00V – K01, Arterial Road, Laindon, Essex, SS15 6EE
  • Ford Component Sales contact: Ford Component Sales, Room 2B-E20, Ford Motor Company Limited, Arterial Road, Laindon, Essex, SS15 6EE
  • Investor relations contact: Ford Motor Company, Shareholder Relations, P.O. Box 6248, Dearborn, MI 48126
  • Financial Ombudsman Service contact: The Financial Ombudsman, Service, Exchange Tower, London, E14 9SR
  • The Motor Ombudsman contact: The Motor Ombudsman, 71 Great Peter Street, London, SW1P 2BN

Ford Customer Support UK

Ford Motor company is a leading name in the automotive industry. You can check out for cars, vans, pickups, people carriers, performance cars, SUVs, promotions, financing, services and repairs.

  • For all general questions, the Ford UK customer service members can be reached at Ford one call number UK 0203 564 4444 (option1- for roadside assistance, 2 for accident management, 3 for Mach E online sales queries, 4 for customer relationship, 5 for credit/ lease and option 6 for Mach E vehicle support).
  • Any questions or aftersales concerns on your Ford car can also be forwarded by email via Ford customer service email UK [email protected] and [email protected] for commercial vehicles.
  • If you have questions about extended warranties and servicing and maintenance plans, you can call Ford Protect UK contact number 0870 241 6726

Ford UK Contact Centre

If you prefer to write, any general queries or aftersales concerns on your Ford car can be sent by mail at the Ford UK postal address: Ford Customer Relationship Centre, Royal Oak Way South, Daventry, Northamptonshire, NN11 8NT and for commercial vehicles, you can use the following Ford UK address and the Ford customer services UK team will be more than happy to assist further.

CV Service Centre, Ford Motor Company Ltd, Dunton Campus – 15/1B – B04, Arterial Road, Laindon, Essex
SS15 6EE

The Ford UK Live Chat

The customers also have an option to discuss their enquiries through Ford UK live chat sessions via this page from Mon- Fri 8:30 am – 9 pm and Sat 9 am – 7:30 pm.

Ford UK Online Shop

  • You can shop for accessories and parts online using the page. If you have any related queries, you can contact the experts either via Ford UK email address [email protected] or [email protected] (order related emails) or through an online form via this page.
  • You can also send the requests by mail at the Ford UK postal address: Ford Customer Service Division, City Gates House, 2-4 Southgate, Chichester, PO19 8DJ
  • If you wish to make any changes in the order, then you may call the experts at Ford UK customer service number 0203 564 4444
  • If you wish to make a return of the product bought from online shopping, you can send the details via Ford contact email UK [email protected] and the service agent will revert back as soon as possible.

Ford Insurance Contact

  • The Ford Insurance customer service team is easily accessible to answer all queries about insurance, to make any changes or about sales and renewals at Ford insurance contact number 0333 234 9976/  0333 264 9976 or  +44 333 234 9976/ +44 0333 264 9976 when calling from abroad from Mon- Fri 8 am – 7 pm, Sat 9 am – 3 pm and Sun 10 am – 4 pm.
  • The information requests can also be sent by mail at their address: Ford Insure, Ty Admiral, David Street, Cardiff, CF10 2EH and you can check more details via the page.
  • In order to make the claim, you can either do so online using the page or can call the Ford insure claims helpline 0333 777 7324.
  • In case of any accident, you can call the 24 hour helpline at Ford insure emergency number UK 0800- 0800 049 5982 to recover the vehicle.
  • In case of breakdown, the Ford insure breakdown customers can call the 24 hour helpline at Ford insure breakdown contact number UK 0330 102 6751 or +44 292 094 3110 from abroad

Ford Money

Ford Money is a trading name of FCE Bank plc., offering a range of savings products in the UK. You can easily open the account with Ford money online in just few minutes via the web page. For all questions about saving products, you can discuss at Ford money contact number 0345 266 1231 from Mon- Thurs 8 am – 8 pm, Fri 8 am – 6:30 pm, Sat 9 am – 5 pm and Sun 10 am – 4 pm or send the requests at Ford money email [email protected] or you can forward at the freepost address: RTUB-AAXH-UHKE, Ford Money, PO Box 871, Wallsend, NE28 5BT. You can also send your queries through an online contact form via this page. More related information can be checked by visiting this page. 

Ford Breakdown Assistance UK

In case of breakdown, the customers can quickly call the Ford roadside assistance UK number 0203 564 4444 and 0800 887 76611 or +33 426 298 781 when calling from outside UK.

Ford Motability Contact

For advice on motability scheme, you can dial the Ford motability contact number 0345 604 0019 or forward the requests via Ford contact email UK [email protected] or contact them at the Ford UK contact centre: PO Box 7597, Daventry, NN11 1DL

Ford Credit UK

  • You can easily access your Ford credit account online using this page. This will help you to make payments, update any changes, obtain settlement quote etc. Any of your queries can be discussed at the Ford credit UK phone number 0345 712 5490 from Mon- Fri 9 am – 5:15 pm and Sat 9 am – 1pm.
  • The requests can also be sent online using an email form via this page and the advisors will make sure to reply back by the end of the following business day.
  • If you wish to mail, you can send the post at the Ford address UK : Ford Credit, Manchester Business Centre, Number One, 1 Tony Wilson Place, Manchester, M15 4FN
  • In case of death of Ford credit account holder, you are required to send the required details to the Ford bereavement team either at Ford UK contact email [email protected] or by mail at the above mentioned address

Ford Lease Contact UK

The lease queries can be discussed with the advisors at the Ford lease contact number UK 0344 600 1405 or by email via Ford lease email address UK [email protected] or [email protected] and they will reply back as soon as possible. You can also send the correspondence at the Ford lease address UK : ALD Automotive Limited T/A Ford Lease, Oakwood Drive, Emersons Green, Bristol, BS16 7LB

Ford Fleet UK

  • The Ford fleet range includes latest vans and cars to suit all kinds of businesses. You can seek advice for the right vehicle and finance solutions by calling the Ford business centre UK at Ford fleet contact number UK 0345 723 2323 from Mon- Fri 8 am – 6 pm. You can also contact them via Ford fleet UK email [email protected] or by mail at the Ford fleet UK address: Ford Business Centre, Lower Annex South, V Building, Arterial Road, Laindon, Essex, SS15 6EE
  • In case of 100+ vehicle fleets, the Ford fleet service centre can be contacted at Ford fleet contact number UK 0127 725 1250 from Mon- Fri 8 am – 6:30 pm and Sat 9 am – 5 pm or Ford contact email UK [email protected] or through mail at the Ford contact centre UK: Fleet Service Centre – Room GB-15-1B–B07-A, Ford Motor Company, Dunton Technical Centre, Arterial Road, Laindon, Essex, SS15 6EE

Ford Pass UK

This app will help you find smarter ways to move. You can discuss your questions by calling the Ford Pass UK phone number 0127 725 4745 or send them via Ford Pass UK email address [email protected] or at the Ford Pass contact UK: Ford Motor Company, Customer Relationship Center, Royal Oak Way South, Daventry, Northamptonshire, NN11 8NT

Ford UK Book a Service

You can find the nearest location of the Ford dealer and then make the service booking online using this page.

Ford Investor Relations UK Contact

To check the investor and shareholder information, IR team is accessible at Ford investor relations UK contact number (800) 555 5259 (U.S. and Canada) or (313) 845 8540 (International) or you may send requests via Ford investor relations UK email [email protected]. The correspondence can also be sent by post at the address: Ford Motor Company, Shareholder Relations, P.O. Box 6248, Dearborn, MI 48126