Let us go over the British Airways complaints process and steps.

  1. First visit British Airways Complaints page
  2. Use Complaints and claims page in British Airways website
  3. If your complaint is regarding Baggage claim, use this page https://disruptionclaim.britishairways.com/additionalClaims and claim your Baggage
  4. If you like to Add expenses to a disruption claim visti https://disruptionclaim.britishairways.com/additionalClaims
  5. If you like to update your complaint claim, just use this link: https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=custrelform_update
  6. Use British Airways Facebook or Twitter and send them a private message, they might help you!
  7. If your flight is canceled, and you need a refund, call British Airways complaints number: 0800 727 800 free number! or from abroad: +44 (0)203 250 0145
  8. Use our free British Airways complaints form, and we will try our best to help and direct your issue to the right place!
  • Your British Airways Complaint

  • Submit Your British Airways

  • Nearly done – we just need a little info
  • Check your case before we send it off

Fill this British Airways complaints form.

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Attach file

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