Plusnet Customer Services
Plusnet plc is a British internet service provider; providing broadband, landline and mobile services. For any of your queries about the services, or about your online account or to change any details etc., the experts can be reached at Plusnet free contact number 0800 432 0200 from Mon- Sun 8 am- 8 pm. You can also discuss your concerns with other customers through chat sessions via the Plusnet community page. When you are looking for the best package before the switch, you can check out the great deals via this page and click on ‘chat now’ tab and discuss.
If you are facing any issues in your broadband or phone services, you can report the fault to the Plusnet customer service advisors using the text message HELP to Plusnet phone number 0780 000 8121. The service is available from Mon- Sun 8 am- 7:30 pm.
To pay your Plusnet broadband, home phone and TV bill, you have various options such as direct debit, credit card or debit card. Direct debit is an easy option to pay monthly on a desired date from your bank account. You can also pay monthly or one- off payments using Visa, Delta, Electron, MasterCard, Switch or Maestro card. Any changes in the details or payment method can be done by signing in to the account through payment portal via this page.
If you are facing any problem with the broadband bill or facing difficulty in paying it, the advisors can be contacted at Plusnet customer service free number 0800 432 0200 and they will be happy to assist you further. If you think you won’t be able to pay your Plusnet mobile bill or seems any error in the bill, you can call the experts at Plusnet phone number 0800 079 1133 or can call the number 500 from your Plusnet mobile. When calling from outside UK, you can call Plusnet contact number UK 0795 396 6500
Your Plusnet account review shows how you have been using your broadband data and then you can be sure that you are on the right package. To get the account review, you can call the Plusnet customer services telephone number 0800 587 1942 (home customers ) and 0800 587 1934 for business customers.
To add the Plusnet BT sport app, you need to login to the account via the page and then follow the given instructions. When the BT sport app is added from Plusnet, it will be available to use within 24 hours. For any queries about the app or if you wish to cancel it, you can call the Plusnet UK phone number 0800 432 0200 from Mon- Sun 8 am – 8 pm.
If you wish to cancel your broadband contract, the Plusnet customer services is accessible at Plusnet cancellation number 0800 432 0200 from Mon- Sun 8 am -8 pm. The experts would surely like to discuss the matter and see what they can do to help. Any non-business service from Plusnet (apart from BT Sport, Plusnet Protect and channel packs) can be cancelled up to 14 days from the day after you signed-up for the service. For the cancellation, you can complete and submit the form downloaded via the page and to be sent at the Plusnet contact address: Plusnet plc, The Balance, 2 Pinfold Street, Sheffield, S1 2GU. You may also cancel your broadband, phone and TV services by calling the advisors on Plusnet contact number UK 0800- 0800 013 2632 and Plusnet Mobile customers can cancel their mobile service by dialing either 500 from the Plusnet mobile or Plusnet free phone number 0800- 0800 079 1133 on any phone.
An activation email will be sent from purecard.com on how to activate the card online. If you cannot find or have not received it, then you may visit their web page to request that it should be again sent. The money on the reward card can be spent online and in most high street stores that display the Mastercard® symbol. If you have claimed the card online and it has not reached within 30 days, or if the card is not working, you can get in touch with the Plusnet Reward Card Service team either via Plusnet email address [email protected] or can call Plusnet phone number 0344 879 1069
Your SIM generally arrives in 1 to 3 working days. If it is longer than that, or if SIM is not working, you can contact the Plusnet customer support at the Plusnet customer service 0800- 0800 079 1133 (option 1 and option 2) and business customers can dial Plusnet business helpline 0800 328 4677. From your Plusnet mobile, you can also dial 500 and Plusnet contact from abroad 0795 396 6500 when calling from outside UK. If you are switching and would like to keep the same number, you can ask the provider for switching code by texting PAC to 65075
To return your mobile phone, you can call the experts at Plusnet phone number 0800 079 1133 and tell them the make and model of your mobile, its IMEI number, and the reason or send the details by email via Plusnet email address [email protected]
You can stop sales and marketing calls calling you by registering with the Telephone Preference Service (TPS) via this page. But if you still get the calls after registering, you can raise the matter to the Direct Marketing Association via the page or to the Information Commissioner Office through their page.