Npower Limited is a British supplier of gas and electricity to businesses. It has been a subsidiary of E.ON UK since January 2019.
For all home-related calls about energy services, payments, or prepayment services, the eon next customer services team is easily accessible at the eon next contact number 0808- 0808 501 5200. You can also contact them by email via eon next email address [email protected]. The eon next business customers can also contact the team for their inquiries at eon next business contact number 0808 501 5699 or contact by email via eon next business email [email protected]. The eon next customer service opening times are from Mon- Thurs 9 am- 5 pm and Fri 9 am- 4 pm. In case of any emergency with your prepayment or credit meter after 5 pm or over the weekend, you can call eon next business phone number 0808 501 5088 or can contact us via social networks.
For all business service-related questions, you can get in touch with the Npower customer service team online, by telephone, or by post. The Npower customer service number is 0800 138 2322. The Npower customer service number UK opening hours are from Mon- Fri 9 am- 5 pm [excluding public holidays].
If in case, you are not able to talk with Npower customer support, then you can fill in the details online via the NPower customer care page for a callback request, and the NPower customer care contact will get back as soon as possible.
Any of the questions or concerns can be sent to the Npower customer care team by post at the below-mentioned Npower customer service postal address
Npower Business Solutions, 2 Prince’s Way, Solihull, B91 3ES
You just need to fill in your postcode via the page and will then get eon next energy quote and be a part of eon next customer for electricity and gas. The switching process can take up to 5 working days and you also have a 14-day cooling-off period, in case you change your mind and want to stay with your current supplier
For vulnerable customers, if you need some extra help in managing your energy account, you can have access to eon next priority services register. This can be done either using the eon next online account via the page or via eon next email contact [email protected] and eon next customer care team will be more than happy to assist further. The speech or hearing-impaired customers can put the number 18001 in front of eon next phone number 0808 501 5200 to use text relay services.
If you are on eon next priority services register or live alone, or with a disability, then you could get a free gas safety check. To book the safety check, you may call the eon next contact number 0808 501 5200
The customers can top up their prepayment meter at any of the Payzone, Paypoint, or Post office outlets. You can check details of your closest outlet using their web page- Payzone via page, Paypoint via page, and Post office via the page. The top-up can also be done by credit/ debit card using the mobile, or tablet through eon next app via the page.
Customers have various ways to make bill payments. This can be done online using the page, or via the post office, Payzone, or Paypoint outlet as explained above. You can set up a direct debit on the account so the payment will be deducted automatically from the bank account on the desired date. The payment can also be done through a cheque payable to E.ON Next and be sent by post at the following eon next payment address
E.ON Next, PO Box 10909, Nottingham, NG1 9NJ
The NPower new business inquiries can be discussed with the Npower customer care at Npower business solutions contact number 0330 053 1693.
If you are looking for a new quote or get renewal details, then the team is accessible at Npower contact number 0330 912 8884. The Npower Opening times are from Mon- Fri 9 am- 5 pm [excluding public holidays]. You also have an option to get the quotes online by filling in all the required details via the page and the Npower customer care team will contact back and provide a quote.
Alternatively, for the new connections, you can also call Npower new connections contact number 0330 053 1685
Instead of calling, you can also submit all your queries online using the Npower customer service form via the page. The Npower customer support team will make sure to get back within 5 working days.
Customers can easily handle their energy accounts online using Dashboard to make payments, submit meter readings, download the consumption data, or for an account summary by signing on the page. The Npower new customers can make a request for registration to the dashboard using the page. If you have any concerns, you can call the Npower contact number 0800 138 2322. The Npower support team can also discuss any of the issues about Dashboard online through the chat via the page.
You can check all the detailed information about payments or invoices through the page. All questions concerning payments and invoices or if you wish to change the payment method can be discussed by calling the Npower UK contact number 0800 138 2322. The payments are accepted by BACS, CHAPS, or Faster Payments. The Npower electricity and gas payments can be sent at the following Npower payments address mentioning the account name: Npower Commercial Gas Ltd
National Westminster Bank plc, PO Box 34, 15 Bishopsgate, London EC2P 2AP
You can check the account number and sort code details via the page. The customers are also given a direct debit option for the payments. You can fill in the Npower direct debit form for electricity via the page and for gas via the page and send it to the following Npower customer service address
Direct Debit Team, Npower Commercial Gas Limited, FREEPOST MID21122/3, 2 Princes Way, Solihull, B91 3ES
If you are facing any financial difficulty and are not able to make payments, then you can discuss the same with Npower customer service staff through online chat via the page. There are some organizations as well which provide free advice on debt issues. You can contact Business Debtline at the phone number 0800 197 6026 or get in touch via their website. You can also call StepChange at their phone number 0800 138 111 or contact via their website.
If you believe that your account is in credit, then you can arrange for a refund online by submitting the details via the Npower claim refund form and it will take a minimum of 28 working days in case of direct debit, bank card, or BACs; and if paid by cash or cheque, then the refund will take a minimum of 32 working days.
The Npower registered customers can submit their meter readings online for electricity or gas using the page.
The eon next customers can provide their meter readings online using eon next online account page or by eon next contact email [email protected]. Eon next meter reading by phone can also be done by calling the eon next contact number 0808 501 5200
In order to apply for the new gas meter, you can fill in the Npower new meter installation application form for gas via the page and for electricity via the page and send it either via Npower contact number fax 0845 078 7963 or by post at Npower postal address Npower New Connections, 3rd Floor, 2 Princes Way, Solihull,
West Midlands, B91 3ES, or via Npower email address [email protected]. For any inquiries, you can call the Npower phone number 0800 912 5001 or 0330 100 6970
If you are moving to a Npower-supplied property, then you need to call the Npower business movers team at the Npower telephone number 0800- 0800 107 2074. If you have all the information, you can also fill in the Npower moving electric meter form via the page and Npower moving gas meter via the page and be sent via email at Npower email contact [email protected] or through the post to the Npower moving address
Business Movers, Npower Business Solutions, Princes Way, Solihull, West Midlands, B91 3ES
When moving home, you can provide your opening or closing meter readings, either through eon next online account or by email via eon next email address [email protected]. The details of the electricity supplier can be checked at your new place using the webpage. And the gas supplier by contacting the Meter Point Reference Line 0870 608 1524
Every business has the right to choose who it uses as its Meter Operator (MOP), Data Collector (DC), and Data Aggregator (DA). All the related information can be discussed by calling the Npower UK telephone number 0330 912 8884. Alternatively, you can also dial Npower free phone number 0800- 0800 677 1611. You can also follow the team via the Npower social network like Twitter or YouTube pages.
In case of any gas emergency situation like you smell gas, suspect any leakage, or unexpected loss of gas, you can quickly contact the National gas emergency number 0800 111 999. The Npower emergency opening times are 24 hours, 7 days a week. If the gas supply has been cut off by an engineer due to meter default, then you may call the Npower customer care number 0800 138 2322 from Mon- Fri 9 am- 5 pm and outside of office hours, you can call National Grid Metering, on 0845 606 6766
If it is not a power cut and you have credit on the meter, then eon next prepayment team is available at the eon next prepayment number 0808 501 5200. If any sparking or fire on the meter, you can immediately call the number 999