Decathlon Customer Service

• Decathlon WhatsApp UK contact 0748 306 8343 or through an online contact form via the page.
• You can also contact Decathlon main customer service number: 0207 064 3000
• You can also contact Decathlon UK through their website’s contact page or via email at [email protected]
• You can also reach them through Twitter portal and the advisors will be more than happy to help your further. The Decathlon UK opening hours are from Mon- Fri 9 am – 8 pm, and Sat- Sun 9 am – 6 pm. The enquiries can also be discussed with the advisors through Decathlon UK online chat support forum using the page and Decathlon UK customer care team will be happy to assist.

Decathlon UK Head Office

If you prefer to write, you can send in your requests by mail at the Decathlon UK head office address: Decathlon UK, Customer Loyalty Team, 9 Maritime Street, London, SE16 7FU and the Decathlon UK customer care team will make sure to revert back as soon as possible. They can also be reached at Decathlon UK head office telephone number 0207 064 3000 for all your queries about your orders, terms and conditions, etc.

Decathlon UK Stores Locator

Regarding any technical product queries, the customers can visit any of the Decathlon UK store. Just enter the city name or postcode in the given box via the page and you will get the contact details of the desired store.

Decathlon UK Business Account

In case of business customers, you can fill in your queries in an email form via the page and the account manager will get in touch with you within 2 working days. If you are looking for offer relating to personalised equipment, you can send the requests by email via Decathlon UK email address [email protected]. You can make a business purchase both in-store and online. For in store, you can submit the details through the page or visit the local store. The payments can easily be done using credit/debit card, PayPal or bank transfer. For any questions, you can call the Decathlon UK business centre at decathlon UK contact number 0748 591 8541

Decathlon UK Payment Options

The customers can easily and safely make the payment online using Visa debit/credit, master card, Decathlon gift card, PayPal and Klarna

Decathlon UK Gift Cards

Decathlon gift cards can be used online and in all Decathlon stores as a part of payment method. They are valid for two years from the date of purchase. You can check the balance of the gift card by entering the 16-digit number via this page. If you wish to purchase the business gift cards in bulk, then you need to submit the requests online using the page.

Decathlon UK Returns

• The Decathlon members have 365 days to return any unwanted products in unused condition and in original packaging. The non- decathlon members can make a return up to 30 days from the date of purchase.
• The items purchased at Decathlon stores can be returned to any Decathlon store. The stores’ contact details can be checked via this page.
• In order to return via carrier, you need to create an online return form through the page.
• The return can also be done at over 600 ASDA stores.
• You can check the guidelines via the page to return item from marketplace orders.
• The online returns can be done using the website by signing in to your Decathlon UK online account via the page and select ‘my purchases’ and then ‘make a return’
• The online order can be returned by post at the Decathlon UK returns address: Decathlon Logistics UK, Unit 2 Thomas Dachser Way, Northampton – NN4 7HT

Decathlon UK Media Helpline

The journalists can submit all their press related requests online using an email form through this page and the Decathlon UK media support will revert back at the earliest. Alternatively, Dominic Stannard can be directly contacted at the Decathlon email address [email protected].

Decathlon.co.uk Affiliate Program

If you want to become a Decathlon affiliate, you can submit your details via the page. Any concerns can be forwarded to the Decathlon email contact [email protected]

Decathlon Rental Services UK

You can enjoy the decathlon rental services by making a booking online via the web page. Rentals are accessible from Decathlon stores- Surrey Quays, Braehead, Poole and Southampton.

Decathlon UK Privacy Notice

For questions regarding your data processing or about Decathlon privacy policy, the data protection officer can be contacted at Decathlon email address UK [email protected] or through mail at Decathlon London address: Legal Team, Decathlon UK Limited, Head Office, 9 Maritime Street, London, SE16 7FU. If, in case, you have any issues concerning your privacy right, you may refer the matter to the Information Commissioner’s Office (ICO) through their web page.