• Virgin Media complaints number is: 150 free from Virgin phone, or 0345 454 1111 from all other phones. If you are calling from a text phone, call free to 18001 0800 052 2164
  • You can also send your complaint to Virgin Media complaints address: Virgin Media, Sunderland, SR43 4AA
  • You can also submit your complaint through this complaints form: www.virginmedia.com/legal/consumer-complaint-resolution-code-practice – you can also write there your email address and the correspondence with Virgin Media complaints team will be through your email.
  • You know, you can also just send a text message to Virgin media complaints team, and they will get back to you – text to 150 or 0345 454 1111
  • Complain to Virgin Media using our Virgin Complaints form here, and we will help you for free!

how to complain to virgin media

If your complaint to Virgin Media did not resolved in 8 weeks after they received your complaint. You can make your formal complaint to CISAS Communication & Internet Services Adjudication

So, you can now send your complain about Virgin Media to those details:

  1. Post your complaint through mail to: CISAS, 70 Fleet Street London EC4Y 1EU
  2. Send an email with your complaint to: [email protected] or:
  3. Contact CISAS: 0207 5203814

Good Luck friends, write a comment if you had any success or failure with complimenting to Virgin Media.

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