If you are not happy with the Samsung product or having issues in its usage, you can contact Samsung product support at the Samsung complaint contact number 0333 000 0333. The complaints can be filed between 8 AM-10 PM from Monday to Sunday. You can even file your complaint through live chat option. If you want to file complaint against products purchased online, you need to call the Samsung complaints department at 0330 726 7467. A written complaint can also be filed at the following Samsung complaints address:
Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS, United Kingdom.
You can also try use this Samsung complaints email [email protected]
You can even submit your request through this page. If you want to contact Samsung against technical issue, you can fill up the details at this page. Your complaints will be answered within 5-7 working days. In case of any delay, Samsung complaints department will intimate you the reason of delay. If you are not happy with the solution suggested by Samsung, you can further escalate your complaint to Financial Ombudsman. Financial Ombudsman will resolve your complaint impartially.
You can even file your complaint through Samsung Twitter page. They are available 7 days a week between 9 AM-9 PM. Samsung Twitter team will consider your complaint and give you appropriate response. You can even use other social media platforms to file your complaint.