For any concerns regarding the Insurance services, the customers can call the Saga insurance complaints phone number UK 0800 092 3670 from Mon- Fri 8:30 am – 8 pm, Sat 8:30 am – 5 pm and Sun 9 am – 5 pm.
The issue details can also be sent by fax at Saga insurance fax number 0130 377 1347 or submitted in an email form via the page.
You also have an option to send email via Saga insurance contact email [email protected]
Or contact by post at the Saga Insurance postal address: Customer Relations Department, The Saga Building, Middelburg Square, Folkestone, Kent, CT20 1AZ.
If it is been eight weeks and the issue has not been resolved or you are not happy with the final solution, you may refer the matter to the Financial Ombudsman Service (FOS). FOS can be contacted either at the helpline 0300 123 9123 or 0800 023 4567 or via email [email protected] or at their address Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London E14 9SR
If you have complaints regarding Holidays, you can get in touch with Saga holidays customer care team by mail at Saga holidays complaints address: Customer Relations Department, Saga Holidays, Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE or contact online using a form via this page. You also have an option to email at Saga holidays UK email address [email protected]. If you are still on holiday and have any concerns, you can discuss with your Saga host. Alternatively, for any emergency help, you can call Saga contact number holidays 0130 377 1999.
For complaints regarding personal finance service such as savings account, equity release, other Saga products, you can contact them at the numbers mentioned via this page. For issues regarding Saga personal finance, you can dial Saga contact number UK 0800 092 3700 from Mon- Fri 9 am – 5:30 pm or use an email form via this page or you can send mail at Saga contact centre: Customer Relations Department, The Saga Building, Middelburg Square, Folkestone, Kent, CT20 1AZ. If not satisfied with the given response, the issue can be forwarded to the Financial Ombudsman Service (details are mentioned above). You may also submit a claim through the European Online Dispute Resolution Platform if you live outside UK or do not want to deal with FOS.
The complaints regarding Saga savings account provided by Birmingham Midshires opened on or before 27 Sep 2019 can be discussed at 0345 850 0664 from Mon- Sat 8 am – 8 pm or you can send the details at Saga Savings, Pendeford Business Park, Wobaston Road, Wolverhampton, WV9 5HA. If you are not happy with the way in which the issue has been handled or the result, the matter can be referred to the Financial Ombudsman Service.