JD Williams complaints department number is: 0345 071 9018, contact them between 8 AM-7 PM and explain your issue.
If you want to send your JD Williams complaint through the post, you can send it at the following JD Williams customer complaints address:
CMT, Griffin House, 40 Lever St, Manchester, M60 6ES
Is there a way to contact JD Williams compalints determent through email?
There is no avilible direct email of JD Williams companions departments, but, you can write your complaint online using this JD Williams complaints form:
https://support.jdwilliams.co.uk/hc/en-gb/requests/new?ticket_form_id=360001644480
The JD Williams complaints team will try to resolve your issue as fast as possible but sometimes complex problems may take time. Generally, your issue will get resolved within 5 working days but if it is taking long, you will be informed accordingly. JD Williams will update you at every step and will work hard to resolve your matter as soon as possible.
What can i do if i am not satisfied with the JD Williams complaints department answer ?
In case your complaint is not resolved within 8 weeks, you can further take it to Financial Ombudsman. The time limit within which you can refer it to Financial Ombudsman is within 6 months of the date final response is received. The complaint can be raised further through email at [email protected]. You can even send a written complaint at the following address:
Financial Ombudsman Service, Exchange Tower, London, E14 9SR
If you want to call Financial Ombudsman Service for raising your complaint, you need to call free number: 0800 023 456.