The Homebase customer service team is very supportive and friendly and you can discuss all your concerns or if facing any issues.
You can submit the complaint through the Homebase complaints form and they will reach you back as quickly as possible. Choose “leave a feedback” on the complaints form:
You can raise your complaint through Homebase live chat forum via the page
Another option is to contact Homebase customer complaints number 0333 003 7084.
If, you are not happy with how your complaint has been handled, you can refer the matter to the alternative dispute resolution provider for an independent review. The complaint can be submitted to The Furniture Ombudsman