It is easy to top up you EDF Energy smart meter:
EDF Energy prepayment meters help you to manage your energy use and control your spending. Prepayment meters allow you to use energy on a pay as you go basis and can be topped up with a key or card. You can add funds to your prepayment key or card at any PayPoint, Payzone outlet or Post Office.
Once your prepayment meter has been installed and we’ve sent you your free energy key or card, EDF Energy prepayment couldn’t be easier. See our guide on how to use your prepayment meter.
How it works
Top up your prepayment card or key at a PayPoint, Payzone outlet or at your nearest Post Office. Remember to keep your receipt as proof of purchase and if it carries a ‘Credit Failed’ message ask the retailer to check why your card or key hasn’t been credited. Depending on where you live, you can top up any amount from £1 to £49 in a single transaction. You can do multiple top-ups to the value of £250.
Once you’ve topped up, put your charged card or key into your prepayment meter. It will only work in your meter and will show you how much money you have left, how much energy you’ve used and what your current meter reading is.
Remember: never buy credit from a door-step seller – it’s illegal.
|What does it tell me?
|Do I need my card in the meter?
|00||The amount of credit on your meter||No|
|01||How much of your latest top-up was allocated to paying back missed standing charge or installment plan payments||No|
|02||How much of your latest top-up was allocated to paying back the emergency credit you’ve used||No|
|03||How much of your latest top-up was allocated for you to use on gas||No|
|OWED||What you owe for the emergency credit you’ve used, as well as for missed standing charge or installment plan payments||Yes|
|17||Your daily standing charge||No|
|22||Your emergency credit allowance (£6 for all prepayment customers)||No|
|26||The weekly amount due on your installment plan||Yes|
|27||The amount of debt left to pay on your installment plan||Yes|