If you want to contact Yodel regarding your parcel or any other service, you need to call Yodel customer service number 0344 755 0117. You can even go for live web chat option if you want to speak to Yodel about the parcel. The call timings are prescribed by Yodel which is between 8 AM-7 PM from Monday to Friday and between 8 AM-5 PM on Saturday. You can even write your query at Yodel customer service address given below:
Atlantic Pavilion, Albert Dock, Liverpool, Merseyside L3 4AE, GB
You need to mention your contact details so that they will contact you back with appropriate response.
Yodel provides you the option to track your parcel without any help. Yodel direct is the option that will help you in tracking your parcel. Visit Yodel direct page and if you want to pick your parcel from store go to Yodel store locator page. If you want to send a parcel directly through Yodel Direct, visit this page and get a quote. For tracking your parcel, you need to go to Yodel tracking parcel page and enter your reference number.
If you have received damaged parcel or it is lost, you need not worry. You have to visit Yodel damage parcel page and enter your email address and reference number of the parcel to continue further steps. You can even submit a claim for Yodel damaged parcel. Even if your parcel is not delivered or there is something missing in the parcel, you can ask about it using your email id and Yodel parcel reference number.
You can return your parcel using Yodel collect+ service. For using these service, you need to have all necessary documents send to you by sender. If you do not have, you need to request to the sender to please send them to you. Otherwise, you can use Yodel return service, where you need to request the sender to arrange Yodel collection that will collect the parcel from your address directly. You can track the return journey through Yodel track parcel page. If anything is not clear regarding return policy, visit Yodel return service page and follow the instructions.
Yodel provide numerous services to their UK customers. These are Yodel Xpress, Yodel Xpect, Yodel Xpert, Yodel Offshore, Yodel Next day delivery, and Yodel Weekend Delivery. You need to visit the respective page and know in detail about that service.