List of TUI Holidays Customer Service Numbers

List of TUI Holidays Service Email Address

TUI Holidays Service Postal Address

  • Registered address Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN

  • Baggage claims address Thomson Airways Baggage Claims, 5 The Enterprise Centre, Kelvin Lane, Crawley, West Sussex, RH10 9PT
  • The questions related to traveling or any other service matters related to Thomson Holidays, Cruises, city tours, etc can be handled properly by calling TUI UK customer services number 0203 451 2688. The TUI UK opening times are from Mon- Fri 9 am – 7 pm, Sat 9 am – 5 pm, and Sun 10 am- 5 pm. Thomson customer care team will always be ready to assist you so that you do not face any difficulty.
  • Alternative;y, you can also dial TUI customer service phone number UK 0203 453 2688 from Mon- Fri 8 am- 8 pm, Sat 8 am- 6 pm, and Sun 10 am – 5 pm. Before your travel, you can also contact the team online using a contact form via the page or can discuss your queries through TUI UK live chat sessions via the page.

How Can I Contact TUI UK Head Office

TUI head office UK can be contacted for any of your queries about the services at the following address

Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN

TUI UK Booking Number

You can simply call the TUI booking phone number UK 0333 336 1592 from Mon-Sun 7 am- 7 pm or you can send the requests through an online form via the page and the TUI UK customer services will do the needful. A link will be sent via email, TUI chat, or SMS to proceed with payment and complete the order. For any changes in the booking also, same team has to be contacted.

TUI UK Holidays and Flights

If you want to book a holiday or flight with Thomson, you need to call TUI UK holiday and flight contact number 0203 451 2688. It is better if you call between 9 AM-7 PM from Monday to Friday, between 9 AM-5 PM on Saturday, and between 10 AM-5 PM on Sunday. For any questions related to the Crystal Ski holidays, you may visit the page for information.

TUI UK Cruises Contact

However, if your query is related to Thomson cruises, you can call on the TUI UK cruise contact number  UK 0203 451 2682 and pre-book your cabin. For TUI river cruises inquiries, you may dial TUI cruise phone number UK 0203 451 2688.

TUI Marella Cruises UK

  • Regarding the general questions for Marella cruises, you can call TUI Cruises phone number UK 0203 636 1862 from Mon- Fri 9 am- 7 pm, Sat 9 am – 6 pm, and Sun 10 am- 5 pm. If you need to ask the Thomson UK customer care service team about shore excursion, you can call on their TUI UK shore excursion phone number 0203 451 2728. You can even resolve your queries by sending them through the email at TUI UK shore excursion email address [email protected].
  • If you are looking for accessibility services, wheelchairs, or medical care on the ship, you can contact the TUI UK assisted travel team at TUI UK assisted travel contact number 0203 451 2688
  • The questions related to Thomson cruise finishing touches can be resolved by calling TUI UK cruise finishing touch phone number 0203 451 2695.
  • You can enjoy and avail of Thomson surprise at sea service easily by calling TUI UK surprise at sea contact number 0203 451 2963. Your surprise may make your dear one happy and you can cherish such moments.
  • The port parking queries can be discussed at TUI UK contact number 0871 230 2800 and Marella memories can be discussed by calling the TUI UK helpline 0203 636 1439

TUI UK Group Bookings

  • The holidays in a group mean there would be a lot of fun and enjoyment. You can plan your holiday with your group by calling the TUI UK group holidays helpline 0203 451 2684. If your group includes 10 or more people that are going on a holiday, you just need to call on this number and book it as per the instructions provided on the phone. You can call the agents between Mon- Fri 9 AM-7 PM, between 9 AM-5 PM on Sat, and Sun 10 AM-5 PM.
  • You can send the details of the names of the group members to the TUI UK email address [email protected] up to 12 weeks before you are due to go.

TUI UK Tour Booking Contact

If you have a TUI tour booking and would like to discuss any questions, you may call the TUI UK tour booking contact number 0203 451 2940 and the needful will be done.

TUI UK Customer Welfare

Thomson customer welfare service team can be called upon at TUI UK customer welfare telephone number 0203 451 2585 between 9 AM-7 PM from Monday to Friday, between 9 AM-6 PM on Saturday, and between 10 AM-5 PM on Sunday. Thomson has appointed the best team for customer welfare that will assist you anytime at their best.

TUI UK Wedding Contact

  • Thomson can make your wedding memorable through its Thomson wedding and renewal of vows service. You can get detailed information about this service or avail of this service by sending an email to TUI UK weddings email address [email protected].
  • You can even avail the service through the phone by calling TUI UK wedding telephone number 0203 451 2716 from Mon- Fri 9 am- 7 pm.

Does TUI have Special Assistance

If you wish to discuss special assistance or accessibility services, you can get in touch with TUI customer care UK at TUI special assistance number UK 0203 451 2688 from Mon- Fri 9 am- 7 pm, Sat 9 am- 5 pm, and Sun 10 am – 5 pm and more information can be checked by visiting the page.

TUI UK Pre Travel Services

If you have any questions related to your bookings, you can easily manage the same online through your TUI UK online account via the page or submit the details in an online contact form via the page and the TUI UK pre-travel team will be happy to help further.

TUI UK Excursions Contact

  • To book the excursions, you have the option; either to call the support staff at TUI UK excursions phone number 0203  636 1903, or can visit the web page.
  • But, in case, if you wish to cancel the excursion, and the booking was done online and the excursion reference number starts with EXC, you can get in touch with the TUI UK excursion team at the TUI UK excursion contact number +44 333 336 1592 from Mon-Sun 7 am- 7 pm or you can submit the details online via the page.

TUI UK Stores

You can discuss any of your queries about travel by visiting any of the TUI UK stores by booking an appointment. The store details can be checked by visiting the page.

TUI UK Payments

In order to pay the balance of your holiday, you can sign on to your online account via the page or through manage my booking account via the page and do the needful. However, this is not applicable to Cruise Holidays, Ski and Snowboarding, Twin centre holidays, and Lakes and mountains. You can talk over the phone by calling the TUI UK contact number 0203 451 2688 for package holidays, and 0203 451 2682 for cruise holidays. You may dial TUI telephone number UK 0203 451 2688 for Twin centre holidays, and 0870 166 4975 for Ski and snowboarding holidays. You can call TUI holidays UK contact number 0207 106 0373 for Simple travel holidays.

Various options are available for payments like Debit cards ( Maestro, Mastercard, Visa Debit, Delta), Credit cards (Visa, Mastercard, American Express), Direct debit, and Cheques. If the booking is done in the travel shop, you can pay using a building society cheque or banker’s draft. For online bookings, the cheque should be payable to TUI UK and sent to TUI UK address: TBS Revenue. TUI UK. Wigmore House, Wigmore Lane, Luton. LU2 9TN.

For any concerns, you can call TUI UK contact number 0203 451 2688 and the helpdesk will be more than happy to help further.

TUI UK Cargo

If you wish to book a cargo on TUI flight, you may call the TUI UK cargo phone number 0208 757 4730 or send the details via TUI UK email address [email protected]. For more information, you may visit the page.

TUI UK Holidays Helpline Number

While you are on holiday and would like to contact TUI UK customer services, you may call the TUI UK holiday helpline number 0333 336 5147 and explain your issue. You can avail of the service very easily with just one phone call. However, the quick way is to chat with the team members using the page. If you have not downloaded the TUI app before, you can do it now via the page. The details can also be sent using text message at the number 80247. The request details can also be sent using an online form via the page.

TUI UK Car Hire Contact

All the details for car availability and prices can be checked by visiting the page.

TUI UK Travel Money Card Contact

If you find any problem with the TUI UK travel money card, you can call the support team at TUI UK travel money card helpline number 0203 130 0133 or 0203 451 2688 and the members will be happy to assist further. Any queries can also be discussed through TUI UK live chat sessions via the page or you may fill in the details in an online form via the page.

TUI UK Lost Luggage Contact

If your baggage has been missing for 6 days or more, you can quickly contact the TUI UK baggage team at the TUI UK lost luggage contact number 0333 577 0300 or you can send the requests by email via TUI UK email address [email protected]. You should mention all details such as PIR number( property irregularity reference number), flight number, booking reference, and surnames of the traveling party.

TUI UK Baggage Claim

If in case, the luggage is damaged, you should report the same before leaving the airport. To make the claim, you need to call TUI UK baggage claim contact number 0127 981 3000 (option 2) or can visit the page for live chat and messaging.

If the claim is regarding any missing item, then you need to contact your travel insurance provider. Alternatively, the claim can also be done directly with the carrying airline. If the claim is through TUI, you may visit the page. The luggage claim details can also be sent in an online form via the page.

TUI UK Travel Insurance Contact

If the policy was bought before 11th April, then you may call TUI UK travel insurance contact numbers 0345 366 2212 and 0203 093 0031 for the policy after 11th April. The TUI UK opening times are from Mon- Fri 8 AM-6 PM, between 9 AM-12 PM on Sat, and Sun 10 AM-5 PM. You can check the quotes for any insurance cover, whether family cover, individual, group, cruise cover, or annual cover, by visiting the page.

The requests can also be sent by email via TUI UK email contact [email protected] or by mail at the following TUI UK contact address

Tui Travel Insurance, Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton NN4 7YB

TUI UK Insurance Claim Contact

In order to make the insurance claims, you can contact AXA direct at their phone number 0845 366 2217. Alternatively, you can contact The TUI UK customer services team at TUI UK insurance claim contact number 0330 024 8084 for policies before 11th April and 0203 093 0032 for policies purchased after 11th April from Mon- Fri 8 AM-6 PM, and between 9 AM-12 PM on Sat.

TUI UK Emergency Number

In case of any medical emergency and repatriation assistance, you may quickly call the helpdesk at TUI UK emergency number medical 0203 285 7998 (for the policy before 11th April) and 0203 093 0032 (for policy after 11th April)

TUI Credit Card UK

For any questions about the TUI credit cards, you may dial TUI credit card UK contact 0333 220 2670 and the support staff will be more than happy to assist.

TUI UK Apps

The customers can easily download TUI UK apps on android phones or tablets through the page and any related questions can be sent by email via TUI UK email address [email protected]

TUI UK Airport Transfers

All the related information for airport transfers and bookings can be done using the page. You can also speak to the agents at TUI UK contact number +44 145 625 6055. An online request can also be sent using a form through the page and the team members will revert back as soon as possible.

TUI UK Flight Delay Compensation

You may be eligible for compensation if your flight is delayed over three hours. You can check all the related information by visiting the page or can discuss the matter with TUI UK telephone number 0203 451 2688

For delayed flights with TUI, if you are claiming, you need to submit the details in an online form via the page

TUI Travel Gift Card UK

You can check the details and easily buy the travel gift card online using the page. They can also be bought directly from the local TUI shop. The details of the nearest shop can be checked on the page. Your eGift card can only be redeemed in the UK or Northern Ireland TUI shop. For the corporate cards, the sales team can be reached either at the TUI travel gift card UK phone number 0207 608 6287 from Mon-Sun 8:45 am – 5:30 pm or via email at TUI travel gift card UK email address [email protected]

If you wish to check the card balance, it can easily be done online using the page and you may call TUI UK travel gift card contact number 0203 130 0133

TUI UK Booking Cancellation

If you wish to cancel your booking, you can do so online through the page. Once the cancellation is confirmed, it may take10-15 working days to receive the refund if you have paid by card. If you have paid with PayPal, the refund should be immediately visible in your account. For any questions, you can call TUI customer service number UK 0333 336 1592 from Mon-Sun 7 am- 7 pm or you may submit the requests online via the page, and the TUI UK customer service team will get in touch as soon as possible.

TUI Press Office UK

The journalists can contact the TUI press office UK for all media-related queries at TUI UK press office phone number + 44 158 264 2100 or by email via TUI UK email address [email protected] or [email protected] and the media executives will be more than happy to help.