List of New Look Customer Service Numbers

List of New Look Service Email Address

New Look Service Postal Address

  • New Look customer service address: Customer Care Team, New Look Retailers Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ

  • New Look Distribution Centre Lymedale: Lymedale Distribution Centre, Pit Head Close, Lymedale Business Park, Newcastle Under Lyme, ST5 9QG, UK
  • New Look Support Centre London: London Support Centre, 45 Mortimer Street, London, W1W 8HJ, UK
  • New Look Weymouth Support Centre: Weymouth Support Centre, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK
  • New Look Returns address: New Look Returns, Ore Close, Lymedale Business Park, Newcastle Under Lyme, Staffordshire, ST5 9QD
  • New Look Returns in the Republic of Ireland (ROI)- New Look Returns, New Look Wexford, 18 North Main Street, County Wexford, Ireland, EIRCODE - Y35 EK29

New Look UK Customer Service

New Look offers you the latest clothing and fashion online in various categories- clothing, footwear, accessories, bags, and much more for men, women, and kids as well. AX Paris, Skechers, London Rebel, Urban Bliss, Hype, Jack and Jones, Name It, Zippy, and many more such brands are offered.

If you wish to open your own franchise, then you may discuss all related information with New Look customer services via New Look contact us email [email protected]

New Look WhatsApp Chat

The customers can discuss any details about available products or services through New Look Whatsapp chat at the New Look Whatsapp number 0772 347 5085 from Mon-Sun 8 am – 8 pm.

New Look UK Chat

The New Look UK customer care team is also accessible for help via the New Look UK chat sessions on the page. The New Look chat opening hours are from Mon-Sun 8 am – 7:30 pm.

New Look UK Customer Service Address

If you prefer to write, the advisors can be contacted by post at the New Look UK customer service address and they will make sure to revert back as soon as possible.

Customer Care Team, New Look Retailers Ltd, Mercery Road, Weymouth, Dorset, DT3 5HJ

New Look Contact Us Email

The queries or concerns about any of the products can also be sent online by submitting the details via the New Look help email page. The advisors will make sure to reply within 5-10 working days.

New Look Distribution Centre Lymedale

If you are looking to get in touch with the New Look distribution centre, you can contact the advisors at the following New Look Lymedale address

Lymedale Distribution Centre, Pit Head Close, Lymedale Business Park, Newcastle Under Lyme, ST5 9QG, UK

New Look Support Centre London

To contact the support centre in London, the advisors can be reached either via telephone at the New Look support centre number 0130 576 5000 or at the below-mentioned New Look support centre address

London Support Centre, 45 Mortimer Street, London, W1W 8HJ, UK

New Look Weymouth Support Centre

The New Look UK customer services can be contacted for queries either at the New Look Weymouth support centre number 0130 576 5000 or at the New Look Weymouth support centre address

Weymouth Support Centre, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK

New Look Store Card Payments

You can easily make the automated payments for the store card or check the balances by calling the New Look store card contact number 0371 781 3051

New Look Track Order

The order details can easily be checked online by visiting the page.

New Look UK Store Locator

By using the postcode, town or street name, you can check the contact details of the New Look UK stores via the page.

New Look Shopping UK

You can easily place the order online using the web page or order in-store. Although it is difficult to cancel or make changes to the order,  you can refuse the order when it arrives.

New Look Delivery Options

The customers are being offered various delivery options to choose from:

  • Express Yodel- delivery will be done within 2 working days.
  • Standard Yodel- delivery will be done in 5-7 working days
  • Nominated and Next Day- DPD is used to deliver on a day of your choice (including Sunday) – UK mainland only.
  • Channel Islands- Royal Mail makes the delivery in 5-7 working days to the Channel Islands
  • BFPO- the delivery is done by Royal Mail in 10-14 working days.
  • International Delivery- the list of countries can be checked through the page.

New Look Collection Order

There are various options available for the collection of your orders.

  • Next day click and collect- the order will be delivered to the store by 2 pm the next day.
  • Standard Click and Collect- order will be delivered in 3-5 working days
  • Collect +- the contact details of collect + locations can be checked via this page. You need to show your collection barcode, and proof of ID to collect your parcel

New Look Returns

If in case you are not happy with any of the items, then you may return the same in a very simple way. The return can be done within 28 days from the date of receiving it. The product should be unworn and in its original condition. The return is to be done at the following return address UK

New Look Returns, Ore Close, Lymedale Business Park, Newcastle Under Lyme, Staffordshire, ST5 9QD

Whether you have purchased online or in-store, you can make free returns in all UK stores.

The return of third-party brand items bought online can only be returned via the warehouse. You can check the details on this page.

For online purchases, the return can also be done via InPost, Collect+ and Royal Mail

For any related questions, the support staff is always accessible for help either via the New Look chat forum via the page from Mon-Sun 8 am – 7:30 pm or through Whatsapp at New Look contact Whatsapp 0772 347 5085 from Mon-Sun 8 am – 8 pm. The requests can also be sent online by filling in the details via this page.

Returns in the Republic of Ireland (ROI)– the return of items can be done at the following address

New Look Returns, New Look Wexford, 18 North Main Street, County Wexford, Ireland, EIRCODE – Y35 EK29

Returns outside the UK and ROI– the related returns information can be checked by visiting the page.

Does New Look Accept Klarna

Klarna is a payment method which allows you to buy now and pay later. When you are making a purchase online, and go to the link ‘checkout’, then you can select ‘Klarna’ as a payment option and place your order. For any queries, you can directly call Klarna customer services at their phone number 0203 005 0833 or 0808 189 3333 and 0203 005 0834 for Covid 19 related questions from Mon-Sat 9 am – 6 pm. If you suspect any unauthorised transaction, you can call the team at the helpline number 0203 005 0837 anytime as it is open 24 hours, 7 days a week. You can also discuss via their chat forum on this page.

New Look Gift Card Offer

The New Look gift cards are bought online using the page and can be used for full or partial payment for any products in all New Look stores in the UK (including Northern Ireland). In order to check the gift card balance, you can do so online using the page or can call the advisors at New Look phone number UK 0344 499 6690 for a balance check or any other concerns.

The automated card payments can also be done at the New Look helpline UK 0371 781 3051

For business bulk purchases of gift cards, New Look customer services can be called at the New Look gift card number 0845 226 3382.

New Look UK Sustainability Policy

You can discuss the sustainability issues with the New Look ethical trade team via email at New Look UK email address [email protected]

New Look UK Financial Contact

For any queries on financial PR issues, you may contact the advisors either at New Look UK telephone number 0203 805 4822 or by email via New Look UK email [email protected]

New Look UK Investor Relations

All the news updates, annual reports, and other publications can be checked by visiting the page. If any questions, then you send the same either via the New Look UK email address [email protected] or by post at the following New Look UK contact address

New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom

New Look UK Media Office

The journalists can check for the latest annual reports via the page and fashion and financial press released through this page. For any questions, you can get in touch with the New Look UK  media office by email via New Look UK  media office email address [email protected] and they will be more than happy to assist further.

New Look Suppliers Contact

Being the supplier, you can discuss any of your related questions via the New Look email address [email protected]

New Look Jobs

All the details about job postings can be checked by visiting this page and if you have any related questions, the recruitment team can be contacted via New Look careers email [email protected]