List of Nationwide UK Customer Service Numbers

  • Customer Service 0800 464 3053
  • Lost/ stolen Current Account Card- FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic and FlexDirect card and credit cards and also for passbooks or certificates/ Credit Card 24 hour helpline 0800 055 6622
  • Lost/ stolen Current Account Card contact from abroad- FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic and FlexDirect card and credit cards and also for passbooks or certificates 0179 365 6789
  • Lost/ stolen Credit Card contact from abroad 0247 643 8996
  • Lost/ stolen FlexPlus Card 0800 118 855
  • Lost/ stolen FlexPlus Card contact from abroad 0179 354 1200
  • Contact for replacement card- FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic/ Current Account queries- FlexAccount, FlexOne, FlexBasic, FlexStudent or FlexGraduate/ Mortgage contact/ Cancel PPI/ Intermediaries case update contact 0345 730 2011
  • Contact for replacement card-FlexDirect 0345 607 7357
  • Credit card queries/ Contact for replacement credit card/ Phone Payment Number 0345 600 6611
  • Credit card queries/ Contact for replacement credit card from abroad 0247 643 8997
  • Breakdown Number Current account flex plus customers 0800 118 855
  • Breakdown Number Current account flex plus customers from abroad 0179 354 1200
  • Breakdown Textphone Number Current account flex plus customers 0151 494 1260
  • Emergency Number- travel cover- current account holder 0141 349 0288
  • Emergency Number- travel cover- FlexAccount holder 0141 349 0109
  • Legal Helpline- Travel cover 0345 246 2110
  • Travel information advice 0800 302 011
  • Travel cover/ claims- current account- FlexPlus and FlexAccount 0800 051 0154
  • Apply for a current account (except FlexOne and joint FlexPlus) / Apply for new loan 0345 730 2010
  • Contact for remortgaging for the over 55s 0800 146 100
  • When forgotten the customer number and don't have your card reader 0800 464 3060
  • Book appointment with financial adviser 0800 328 7812
  • If have doubts about who you are speaking to 159
  • Bereavement contact 0800 464 3018
  • Home insurance contact/ building and content insurance claims 0800 145 6060
  • Home insurance claims 0800 145 6070
  • Home insurance legal cover claims 0800 145 6080
  • Home insurance contact from abroad 0121 275 4089
  • Home insurance textphone contact 0800 300 836
  • Critical illness cover queries/claims 0800 068 0789
  • Critical illness cover queries/claims 0127 337 4414
  • Apply for Income Protection Insurance cover 0800 328 7812
  • Income Protection Insurance cover claims 0800 027 9830
  • Income Protection Insurance cover claims contact from abroad 0127 337 4017
  • PPI Claims provided by Aviva 0800 096 7209
  • PPI Claims provided by Pinnacle 0800 464 3129
  • Account Reactivation - confirm address 0800 464 3078
  • Text Relay Services (18001) 0800 302 011
  • Update contact details - call from abroad 0179 377 4100
  • Media centre 0330 460 5408
  • Complaints Contact 0800 302 015
  • Complaints Contact from abroad 0179 365 6789
  • Intermediaries contact- for lending criteria 0345 600 3131
  • Intermediaries contact- new build team 0345 607 2245
  • Business savings- existing customers phone number / Complaints number 0800 665 511
  • Business savings- existing customers fax number 0160 485 2810
  • Project Finance queries 0160 485 5168
  • Project Finance queries 0160 485 5054
  • Housing Finance queries 0771 319 3953
  • Commercial Real Estate Lending- existing customers 0782 584 5014
  • L & G contact- life insurance queries/ claims 0800 137 101
  • L & G contact from abroad- life insurance queries/ claims 0127 337 4665
  • L & G contact - make a waiver of premium claims 0800 068 0789
  • L & G contact from abroad- make a waiver of premium claims 0127 337 4414
  • Sign Video Helpline 0203 388 0771
  • Financial Ombudsman Service contact 0800 023 4567
  • Financial Ombudsman Service contact from abroad 0207 964 0500

List of Nationwide UK Service Email Address

Nationwide UK Service Postal Address

  • Nationwide Head Office address/ Bereavement Services contact: Nationwide Building Society, Nationwide House, Pipers Way, Swindon, SN38 1NW

  • Nationwide Administration Centre address: Nationwide Building Society, Kings Park Road, Moulton park, Northampton, NN3 6NW
  • Nationwide Bournemouth Administration Centre address: Richmond Hill, Bournemouth, BH2 6EP
  • Complaints address: The Complaints Team, Nationwide Building Society, NW 2020, Swindon, SN38 1NW
  • Business Savings Team contact : FREEPOST NATIONWIDE BUSINESS SAVINGS TEAM
  • Other Business Queries contact/ Complaints contact: Nationwide Commercial, Kings Park Road, Moulton Park, Northampton, NN3 6NW
  • L & G contact- life insurance queries/ claims: Legal & General Claims Department, City Park, The Droveway, Hove, East Sussex, BN3 7PY
  • Financial Ombudsman Service contact: Financial Ombudsman Service, Exchange Tower London, E14 9SR

Nationwide is the world’s largest building society as well as one of the largest savings providers and a top-three provider of mortgages in the UK and also a major provider of current accounts, credit cards, savings and personal loans. It runs for the members’ benefit and to help the communities around. For any of your questions about cards, loans, investments, travel or insurance, you can discuss them with Nationwide UK customer service experts through Nationwide online chat UK sessions via the page and they will be happy to help further.

Nationwide UK Head Office

Any of the correspondence can be sent to the Nationwide Building Society head office postal address: Nationwide Building Society, Nationwide House, Pipers Way, Swindon
SN38 1NW. There are two administration centres in Northampton and Bournemouth at the Nationwide Building Society address UK: Nationwide Building Society, Kings Park Road, Moulton park, Northampton, NN3 6NW and Richmond Hill, Bournemouth, BH2 6EP

Nationwide Branch Finder

Using the city name, town or postcode, you can check the contact details of your nearest Nationwide branch through this page.

Nationwide Contact Information Update

When shopping online with your Nationwide debit or credit card, it is also needed that your contact details are updated. You can do so either through the internet banking via the page or at the nearest Nationwide UK branch (contact details can be checked via page) or over the telephone at Nationwide UK contact phone number 0800 464 3053 or +44 179 377 4100 when calling from outside UK

Nationwide UK Lost Card

  • If current account card has been lost or stolen, you can reach the experts either via Nationwide UK banking app via the page or contact over the telephone at Nationwide UK phone number 0800 055 6622 or +44 179 365 6789 (or +44 247 643 8996 for credit cards) for FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic and FlexDirect card and credit cards and also for passbooks or certificates. For FlexPlus card, you can dial Nationwide UK contact number 0800 11 8855 or +44 179 354 1200 from abroad. The phone lines are accessible for 24 hours, 7 days a week.
  • If your card has been damaged, and looking for a replacement card, you can call the advisors at Nationwide UK telephone number 0345 730 2011 or +44 179 365 6789 from abroad ( for FlexAccount, FlexOne, FlexStudent, FlexGraduate, FlexBasic ). The FlexDirect customers can call 0345 607 7357 or +44 179 365 6789 from outside UK. The FlexPlus customers can dial Nationwide customer number 0800- 0800 118 855 or +44 179 354 1200 from abroad. The credit card customers can call Nationwide UK customer service telephone number 0345 600 6611 or +44 247 643 8997 from abroad and Nationwide UK contact 0345 730 2011 or +44 179 365 6789 for savings account holders.

Nationwide UK Breakdown Number

In case of any emergency breakdown assistance, the current account flex plus customers can call the advisors at Nationwide UK breakdown number 0800 118 855 or+44 179 354 1200 when calling from outside UK or can contact via textphone at Nationwide number UK 0151 494 1260

Nationwide UK Travel Insurance

In any emergency situation, when you are current account holder and have Nationwide UK travel insurance cover, the FlexPlus customers can call Nationwide helpline number UK 0141 349 0288 or +44 141 349 0288 when calling from abroad and FlexAccount holders can call Nationwide insurance contact number UK 0141 349 0109 or +44 141 349 0109 from outside UK. Their legal help can be checked at Nationwide UK legal helpline number 0345 246 2110. The Nationwide UK opening hours are 24 hours, 7 days a week. For any other emergency situation, the current account holders can call Nationwide emergency contact number UK 0800 055 6622 or +44 179 365 6789 in case of any fraud. Before your travel, you can check all related information through the page. For any advice, you can call the Nationwide Building Society free telephone number 0800 302 011

Nationwide UK Travel Cover Flex Account

For all the general questions of the current account holders ( FlexPlus and FlexAccount ) travel cover or about the claims, you can call the Nationwide Building Society free contact number 0800 051 0154 or Nationwide contact number outside UK +44 179 365 6789 when calling from abroad. The Nationwide Building Society opening hours are from Mon- Fri 8 am – 8 pm, Sat 9 am – 5 pm and Sun 9 am- 4 pm for general queries (press 1) and for claims you can call from Mon- Fri 8 am – 6 pm and Sat 9 am – 2 pm for claims (press 3) and for assistance abroad, you can press 2 and call anytime as lines are open for 24 hours. To apply for a current account (except FlexOne and joint FlexPlus accounts), you can dial Nationwide telephone number UK 0345 730 2011 or 0345 730 2010 from Mon- Fri 8 am – 8 pm and Sat 9 am – 5 pm

Nationwide UK Current Account

If you have any questions about current account (FlexAccount, FlexOne, FlexBasic, FlexStudent or FlexGraduate account ), you can discuss with advisors at Nationwide UK telephone number 0345 730 2011 or +44 179 365 6789 calling from outside UK from Mon- Sat 8 am – 6 pm

Nationwide Mortgage Contact

If you wish to switch to a new mortgage deal, or discuss any general queries, or when moving home, the Nationwide Building Society customer services team can be contacted at Nationwide mortgage contact number 0345 730 2011 from Mon- Fri 8 am – 6 pm and Sat 9 am – 12:30 pm or can contact online using this page. If you are seeking advice on borrowing, or you  are a first time buyer, you can call Nationwide mortgage phone number 0345 730 2010 from Mon- Fri 8 am – 6 pm and Sat 8:30 am – 4 pm. In case of questions regarding remortgaging for the over 55s, you can dial Nationwide Building Society freephone number 0800 146 100 and for other remortgaging queries, you can call the Nationwide UK mortgage number 0345 730 2010

Nationwide UK Online Banking

You can check your customer number online through the page and if you have forgotten the customer number and don’t have your card reader, you can call the advisors at 0800 464 3060 or +44 179 365 6789 from abroad from Mon- Sat 8 am – 6 pm. A replacement card reader can also be ordered online through this page. And for issues regarding online banking the experts can be reached at Nationwide Building Society telephone banking number 0345 730 2011 or +44 179 365 6789 from abroad

Nationwide Building Society Telephone Banking

Telephone banking helps you to find balance on account, check the last six transactions, internal transfers etc., so you can register for the same online using the page. You can also call the advisors at Nationwide Building Society telephone banking number 0345 730 2011 or +44 179 365 6789 when calling from abroad.

Nationwide Saving Account

Any questions about Nationwide saving account, you can discuss with the experts at Nationwide telephone number UK 0345 730 2011 or +44 179 365 6789 from abroad and if you wish to book an appointment with a financial adviser, you can dial the Nationwide contact number UK free 0800 328 7812 from Mon- Fri 9 am – 5:30 pm.

Nationwide Contact Credit Card

For all questions about credit card or if you wish to apply for, you can call Nationwide credit card contact number 0345 600 6611 or +44 247 643 8997 (from abroad) from Mon- Sat 8 am- 8 pm and Sun 9 am- 5 pm. In order to make your card payments, you have various options –

  • Internet Banking- via the page
  • Banking App – via the page
  • Pay from another bank or building society- you can use the sort code: 073012 and account number: 00001604
  • Direct Debit- paying a set amount each month on a desired date.
  • Cash/ Cheque- you can check the nearest branch via the page or send the cheque to the Nationwide UK address: Nationwide Credit Card Services, PO Box 2884, Swindon, SN38 1WZ
  • By Phone- you can dial Nationwide UK payment number 0345 600 6611

Nationwide Fraud Issues

In case of credit card or current account fraud, the experts are accessible at Nationwide credit card 24 hour helpline 0800 055 6622 or +44 247 643 8997 from outside UK or +44 179 365 6789 ( from outside UK for current account). You can call the number 159 if have any doubts about who you are speaking to. Any suspicious emails and texts can be sent to Nationwide UK email [email protected].

Nationwide Building Society Loans Contact Number UK

For all questions about existing loans, or about loan application update, you can discuss with advisors at Nationwide Building Society loans contact number UK 0345 730 2011 or  +44 179 365 6789 from abroad from Mon- Fri 8 am – 6 pm and Sat 9 am – 2 pm. To apply for new loan, you can dial the Nationwide UK contact number 0345 730 2010 or can apply online by visiting the page.

Nationwide Building Society Bereavement Phone Number

The bereavement support details can be checked through the page and the helpdesk team can be called at the Nationwide Building Society bereavement phone number 0800 464 3018 from Mon- Fri 9 am – 5 pm and Sat 9 am – 12 pm. The details can also be sent by post at the Nationwide contact address UK: Bereavement Services, Customer Service & Operations, Nationwide Building Society, Swindon, SN38 1NW. In case of any financial difficulty, you can check the details of some independent organisations via the page.

Nationwide UK Home Insurance

The home insurance can easily be applied online via the page. For your questions about the existing cover, or to make the building and content insurance claims, the advisors can be contacted at Nationwide home insurance phone number UK 0800 145 6060 and Nationwide UK textphone number 18001 0800 145 6060 in case of hearing or speech difficulties from Mon- Fri 8 am- 8 pm,  Sat 9 am – 5 pm and Sun 10 am – 5 pm. The policy can also be managed online by signing in to the page. For the home emergency cover claim, you can dial Nationwide home insurance claims phone number UK 0800 145 6070 and 0800 145 6080 for legal cover claims. When calling from outside UK, you can dial Nationwide contact from abroad +44 121 275 4089 and 0800 300 836 for the textphone services. The claims can also be done online using the page.

Nationwide Life Insurance Phone Number UK

  • The life insurance cover is managed by Legal & General. For all queries and claims, the team can be contacted at their phone number 0800 137 101 or +44 127 337 4665 from abroad or through email at [email protected] or by post at the address: Legal & General Claims Department, City Park, The Droveway, Hove, East Sussex, BN3 7PY. To make a waiver of premium claims,  the L & G team can be reached at 0800 068 0789 or +44 127 337 4414 from outside UK.
  • In regard to the critical illness cover, the queries and claims can be discussed at their telephone 0800 068 0789 or +44 127 337 4414 from abroad or via their email address [email protected]

Nationwide Income Protection Insurance

To apply for the cover, you can dial the Nationwide insurance phone number UK 0800 328 7812 and for the claims, the team can be reached at the Nationwide insurance claims phone number UK 0800 027 9830 or +44 127 337 4017 from abroad.

Nationwide Payment Protection Insurance

In order to can cancel the Nationwide payment protection insurance (PPI) cover, you can dial the Nationwide insurance phone number customer services UK 0345 730 2011 from Mon- Fri 9 am – 5 pm and to make the claims, when provided by Aviva, you can call their phone number 0800 096 7209 and 0800 464 3129 for claim provided by Pinnacle

Nationwide Account Reactivation UK

For account reactivation, you can confirm your address by calling the Nationwide building society 0800 number UK 0800 464 3078 from Mon- Fri 9 am – 5 pm. If you have lost or forgotten the details of an account, then you may check the guidelines online via this page.

Nationwide Accessibility Contact

For the customers who require Nationwide services more accessible can visit any of the Nationwide branches, or check the online platform via the page. If you wish to call, you can get in touch with the Nationwide customer services UK at Nationwide contact UK 0345 730 2011 or text relay services at (18001) 0800 302 011. The Sign Video services are also accessible via the page or you may dial the helpline 0203 388 0771 or contact by email at [email protected]

Nationwide Building Society Suppliers UK

Being a supplier, you can contact the Nationwide supply chain team online using an email form via the page. You can send in your eligibility queries via Nationwide UK email address [email protected] and all supplier related details can be checked via the page.

Nationwide Press Office Contact

The journalists can contact the Nationwide press office team for all questions either at Nationwide press office phone number UK 0330 460 5408 or via email at Nationwide press office email address [email protected]

Nationwide Investor Relations Contact

To check the shareholding information or to register for news and updates, you can send the requests via Nationwide investor relations email address [email protected] and get the registration online using this page.

Nationwide Building Society Intermediaries

If you are looking for your case update, then you can easily do so by signing in via the page. Else, you may call the Nationwide intermediaries contact 0345 730 2011 from Mon- Fri 9 am – 5 pm. To discuss about lending criteria and about other products, you may sign in to the broker chat sessions via the page or call the advisers at Nationwide intermediaries contact number  0345 600 3131. The Nationwide new build team can be contacted for queries either at Nationwide contact UK 0345 607 2245 or email at Nationwide intermediaries email address [email protected]. For more intermediaries information, you may visit this web page.

Nationwide Business Account UK

  • For all questions about  business savings, the Nationwide business savings team are easily accessible Mon- Fri 9 am – 5 pm. If you are an existing customer, you can send the requests at Nationwide contact 0800- 0800 665 511 (option 2) or via fax at Nationwide fax number UK 0160 485 2810 or via Nationwide email business contact [email protected]. The new customers can send the requests via Nationwide email address business UK [email protected]. The correspondence can also be mailed at the Nationwide business address: FREEPOST NATIONWIDE BUSINESS SAVINGS TEAM. Regarding Corporate savings account, the Nationwide relationship managers can be contacted at the details mentioned via the page and if you are not able to get through, you can submit a callback form via the page and the team will revert back at the earliest.
  • For any other business queries, you can send in the details at the following Nationwide contact address business UK: Nationwide Commercial, Kings Park Road, Moulton Park, Northampton, NN3 6NW

Nationwide Business Investor Account

If you wish to close your Nationwide business investor account or seeking to make a claim, requests can be sent via Nationwide email address customer service business UK [email protected] and the legacy accounts operation team will reply back soon.

Nationwide Business Public Sector UK

The project finance questions can be discussed at the Nationwide commercial contact number 0160 485 5168 or 0160 485 5054 and 0771 319 3953 for housing finance. The Nationwide business public sector UK team will be available from Mon- Fri 9 am – 5 pm.

Nationwide Commercial Real Estate Lending

Only the existing customers can contact in regard to help for their existing loans either at Nationwide commercial phone number UK 0782 584 5014 or via Nationwide commercial contact email address [email protected].