Marks and Spencer

List of Marks and Spencer Social Media

List of Marks and Spencer Customer Service Numbers

List of Marks and Spencer Service Email Address

Marks and Spencer Service Postal Address

  • Head Office Address: Marks and Spencer Group plc, Waterside House, 35 North Wharf Road, London, W2 1NW

  • International orders- returns: Marks & Spencer Returns Dept C/O Clipper Logistics plc, Unit 1, Boughton Industrial Estate, Boughton, Newark, NG22 9LD, United Kingdom
  • Opticians contact: M&S Opticians 60 Islington Row, Middleway Edgbaston, Birmingham, B15 1PH
  • M&S Banking- general queries/ complaints: M&S Bank, PO Box 10565, 51 Saffron Road Wigston, LE18 9FT
  • M&S Banking- Car Insurance customer services: Customer Services/Complaints, Fusion House, Bretton Way, Peterborough, PE3 8BG
  • M&S Banking- Home Insurance customer services: Customer Services, M&S Home Insurance Aviva, Pitheavlis, Perth, PH2 0NH
  • M&S Banking- Home Insurance team: Home Emergency Claims team, HomeServe Membership Limited, Cable Drive, Walsall WS2 7BN
  • M&S Banking- Life Insurance- for policy after Dec 2019: M&S Life Insurance Claims department, C/O HSBC Life UK Limited, PO Box 1053, St Albans, AL1 9QG
  • M&S Banking- Life Insurance- for policy before Dec 2019: Claims department, HSBC (Life) UK Limited, Customer Service Centre, BX8 7HB
  • M&S Banking- Pet Insurance customer services: M&S Pet Insurance, Customer Relations team, PO BOX 255, Wymondham, NR18 8DP
  • M&S Banking- Club Rewards contact: M&S Bank, PO Box 10581, 51 Saffron Road Wigston, LE18 4US
  • M&S Banking- Travel Insurance customer services: M&S Travel Insurance Customer Care Team, Customer Service Centre, PO Box 7463, Perth PH2 0YX
  • Data Protection Team: Marks & Spencer, Retail Customer Services, Chester Business Park, Wrexham Road, Chester CH4 9GA
  • Registrar- Equiniti contact: Equiniti Limited, Aspect House , Spencer Road  Lancing, West Sussex, BN99 6DA
  • Contact details for registered ADR holders: Deutsche Bank Shareholder Services, American Stock Transfer & Trust Company, Operations Center, 6201 15th Avenue, Brooklyn, NY 11219
  • Financial Ombudsman Service: Financial Ombudsman Service, Exchange Tower, London E14 9SR

Marks and Spencer UK Customer Service

Service Customer Service Number Opening Hours Additional Information
Clothing & homeware, flowers, gift cards, wine 03330 148000
(From overseas +44 2080 909564)
Monday-Sunday: 8am-7pm
Food to order 03330 148222
Furniture 03330 148000 Monday-Friday: 8am-8pm
Saturday: 8am-5pm
Sunday: 9am-5pm
Furniture after-sale queries 03330 148111
Store service 03330 148555 Monday-Friday: 8am-8pm
Saturday-Sunday: 8am-5pm
Product quality 03330 148555 Monday-Friday: 8am-8pm
Saturday-Sunday: 8am-5pm
Press queries 020 8718 1919 Journalist Corporate press enquiries
Shareholder Enquiries 03456 090810 Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Recruitment 03453 003725

 

  • For all information about any of the product or services concerning clothing, homeware, flowers, gift cards etc. or about your orders, the customers can call the Marks and Spencer UK customer service phone number 0333 014 8555 or 0333 014 8000 and the advisors will be happy to help further. The customers calling from abroad can call the Marks and Spencer UK contact number +44 208 090 9564. The Marks and Spencer UK opening times are from Mon- Sun 8 am – 8 pm.
  • And you can also reach the local stores directly. Their contact details can be checked using this page.
  • You also have an option to discuss your queries through web chat through this page.

Marks and Spencer UK Headquarters Address

The customers can reach the registered office at the address: Marks and Spencer Group plc, Waterside House, 35 North Wharf Road, London, W2 1NW or over the phone at Marks and Spencer UK head office telephone number 0207 935 4422

Marks and Spencer UK Food Online

For food to order, the customers can call the Marks and Spencer UK telephone number 0333 014 8222 from Mon- Sun 8 am – 7 pm.

Marks and Spencer UK Furniture Sale

To place your furniture order or if you have any questions, you can get in touch with the Marks and Spencer UK customer care team at the Marks and Spencer UK helpline 0333 014 8000  and 0333 014 8111 for all your after sales queries. The Marks and Spencer opening times UK are from Mon- Fri 8 am – 8 pm, Sat 8 am – 5 pm and Sun 9 am – 5 pm.

Marks and Spencer UK Store Services

The Marks and Spencer customer services UK can easily be reached for any questions about the store services or about the product quality at the Marks and Spencer customer service number UK 0333 014 8555 from Mon- Fri 8 am – 8 pm, and Sat- Sun 8 am – 5 pm.

Marks and Spencer Returns UK

  • For your online and in-store purchases, if you wish to make a return, you have an option to do so is 35 days from purchase in the unused and original condition.
  • There are some products which cannot be returned, you may check the list via this page.
  • The returns can also be done by post using the Evri parcelshop or Royal mail.
  • The furniture items can be returned within 14 days from delivery. If there is some fault, the furniture care team can be contacted at Marks and Spencer UK phone number 0333 014 8111 or 0353 169 50741 to discuss.
  • The international orders can also be returned in 35 days from purchase​ to any store or by post at the address: Marks & Spencer Returns Dept C/O Clipper Logistics plc, Unit 1, Boughton Industrial Estate, Boughton, Newark, NG22 9LD, United Kingdom. You need to send the picture of the product showing the fault to Marks and Spencer UK email address [email protected].

Marks and Spencer UK Corporate Order

You can place the corporate gift order online using an email form via the page and the payments are done through BACS and CHAPS. The gift cards balance can be checked online or over the phone at the Marks and Spencer UK contact 0333 014 8443

Marks and Spencer UK Optician

If its for eye tests or to check the frame collection, the UK customer care team can easily be contacted at the Marks and Spencer UK opticians contact number 0330 135 5330 or via the Marks and Spencer UK contact email [email protected]. You can also reach them at their address: M&S Opticians 60 Islington Row, Middleway Edgbaston, Birmingham, B15 1PH or can submit an online form via the page and the team will make sure to revert back as soon as possible. The appointment can be booked online using the page.

Marks and Spencer UK Media Contact

  • The journalists can discuss all the media related queries with the corporate team either via Marks and Spencer UK media contact email [email protected] or over the telephone at the Marks and Spencer UK media contact number 0208 718 1919 and out of office hours queries can be discussed at Marks and Spencer press contact UK 0208 718 2000.
  • The Marks and Spencer UK food PR team can be reached via Marks and Spencer press office UK email [email protected]
  • The Marks and Spencer UK bank related queries can be discussed at the Marks and Spencer UK phone number 0124 467 6177