Carrot Insurance customer service can be reached through live chat by visiting this page. You can explain your issues and get answers on the spot through the live chat option. You can even send your issues in written form by sending a letter at the following address:
Carrot Risk Technologies Ltd. Global House, Westmere Drive, Crewe Business Park, Crewe, Cheshire, CW1 6ZD
If you wish to make a claim from the Carrot Insurance claims department, you can do so by making a call at Carrot Insurance claims number 0333 355 2990.
Carrot insurance provides a black box installation service for its customers. You need to make a call at Carrot Insurance black box installation number 0121 332 1223. In case you want to cancel the black box service, you can call on this number and ask for an engineer who will cancel it on your behalf.
Carrot Insurance has their internal complaint procedure. You can either file a complaint through live chat or by sending an email at Carrot Insurance complaint email address [email protected]. The complaint can also be sent in written form at following postal address:
Complaints, Carrot Insurance, Global House, Westmere Drive, Crewe Business Park, Crewe, Cheshire, CW1 6ZD
Your complaint will take 8 weeks maximum from the date of receipt. Still, if the solution cannot be reached or you are not satisfied with the solution, you can go to alternate resolution which is Financial Ombudsman. You can contact Financial Ombudsman through the phone by making a call at 0800 023 4567.
You need to send an email to the Carrot Insurance media team for resolving your media-related inquiries. Carrot Insurance media email address is [email protected]. Carrot Insurance also provides breakdown recovery service for customers which can be accessed by making a call at Carrot Insurance breakdown number 0333 355 1999.