Here is a guide of how to cancel any of the British Gas services – this includes British Gas Homecare cancellation, canceling an appointment or even canceling the entire account online.

To start with, you can always follow the below-mentioned step-by-step procedures to cancel any of the British Gas services.

Cancelling your energy Direct Debit

  1. Visit the official British Gas website –
  2. Seek for the relevant link/information about the service or product you want to cancel
  3. Search to find out if there is any cancellation charge. Set up your preferred payment method in case you need to pay any.
  4. Click the ‘cancel service’ tab
  5. If you are having any trouble in cancellation and simply want more help, contact the British Gas customer support team on 0330 100 0222

How to cancel British gas Homecare?

British gas Homecare cancelation
How to cancel British Gas and what to check before you do that!


British Gas has a dedicated page for cancellation of your Homecare membership. The same is available at-

  • To cancel your HomeCare plan online
  1. log in to your registered British Gas account in
  2. Go to your chosen HomeCare plan
  3. Follow the advice on how to cancel your HomeCare plan
  4. You may need to call British Gas on 0333 202 9523 or write to them in the cancelation form prescribed, to inform about your intention to cancel
  • To cancel your HomeCare plan by post
  1. Write to the British Gas HomeCare Department at the address given below:

HomeCare Membership Office, Murdoch House, Bothwell Road, Uddingston G71 7UD

  1. Please include the following details-
  • Customer reference number/HomeCare number
  • Full name
  • Address
  • Email ID
  • Phone number
  1. The British Gas customer support team will contact you for the further process including the cancellation fees or refunds if any.

How can I cancel British Gas appointment?

You can cancel your British Gas appointment online with a few simple steps.

  • If you do not have an online account
  1. Visit
  2. Click ‘Help & Support”
  3. Click ‘meters’
  4. Click ‘Changing your smart appointment’
  5. Click ‘ Change appointment’
  6. Click ‘Verify by Email’
  7. A link will be sent to your registered email Id.
  8. Click on the link to gain temporary online access and cancel your appointment.
  • If you have an online account
  1. Follow steps 1 to 5 of the above-mentioned procedure
  2. Click on the “ Let me log in” tab
  3. Access your account
  4. Cancel your appointment

How to cancel British Gas service plan?

  1. Ensure payment of all your outstanding bills
  2. Inform British Gas 30 days in advance
  3. Submit your final meter reading
  4. If you have any credit, British Gas will refund you the same.

How to cancel British Gas account online?

You can follow the steps given below if you want to cancel your British gas account

  1. Visit
  2. Click ‘Help & Support”
  3. Have access to your account by clicking the “My Account” tab
  4. Inform about your intent to cancel
  5. A final bill will be generated for payment/refund of the outstanding debit/credit of your account
  6. For more information, you may call the customer support at 0330 100 0222